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Stack Support Account

Every Stack instance includes a built-in Stack Support account. This account exists so our team can help with troubleshooting, setup, and resolving technical issues when necessary.

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Why Does It Exist?

  • To help diagnose and fix issues on your instance if you report a problem
  • To verify that your setup is working as expected after support requests
  • To provide basic troubleshooting without needing you to create a separate account for us
The Stack Support account never uses your data for any other purpose.
It’s only used for resolving issues or providing requested help.

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What Happens If You Click It?

Clicking on the Stack Support profile in your instance will take you to an informational page that explains:
  • Why the account exists
  • Helpful links, like Support and the Docs
  • How to reach out if you need further assistance

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Can I Delete or Edit It?

No. The account is a required part of every Stack instance to ensure our support team can provide help when needed. You can safely ignore it unless you need assistance.
Need help with your instance? Contact Support and our team will be happy to assist you.