> ## Documentation Index > Fetch the complete documentation index at: https://docs.stack.events/llms.txt > Use this file to discover all available pages before exploring further. # Stack Support Account > Learn why every Stack instance has a Stack Support account and how it’s used. # Stack Support Account Every Stack instance includes a built-in **Stack Support** account. This account exists so our team can help with troubleshooting, setup, and resolving technical issues when necessary. *** ## Why Does It Exist? * To help diagnose and fix issues on your instance if you report a problem * To verify that your setup is working as expected after support requests * To provide basic troubleshooting without needing you to create a separate account for us > **The Stack Support account never uses your data for any other purpose.**\ > It’s only used for resolving issues or providing requested help. *** ## What Happens If You Click It? Clicking on the **Stack Support** profile in your instance will take you to an informational page that explains: * Why the account exists * Helpful links, like [Support](https://stack.events/support) and the [Docs](https://docs.stack.events) * How to reach out if you need further assistance *** ## Can I Delete or Edit It? No. The account is a required part of every Stack instance to ensure our support team can provide help when needed. You can safely ignore it unless you need assistance. *** Need help with your instance? [Contact Support](https://stack.events/support) and our team will be happy to assist you.